← 返回首页 / Back

医疗免责声明

最近更新：2026 年 5 月 8 日 · 注册时必须主动勾选 · 中文为权威文本

请仔细阅读：本免责声明定义了 Filial+ 的边界 — 我们能做什么、不能做什么。在生死关头的一念之差，本声明可能就是您和家人的避险指南。

紧急情况立即拨打
120（中国）911（美/加）119（日本）999（英）
不要等待 Filial+ 的告警 — 它不会替您拨打

1. Filial+ 不是医疗器械

Filial+ 是一款消费级生活辅助工具，帮助海外华人独生子女远程关注中国父母的日常状态。本服务：

未取得美国 FDA 510(k)、De Novo 或 PMA 批准
未取得欧盟 CE Mark 医疗器械标识（MDR (EU) 2017/745）
未取得中国 NMPA 医疗器械注册（任意级别）
未取得加拿大 Health Canada、英国 MHRA、日本 PMDA 任何认证

因此，本服务不构成医疗器械（Medical Device），不能用于诊断、治疗、缓解、预防、监测疾病。

2. Filial+ 不是医疗服务

不是远程医疗（telemedicine）平台
不雇佣医生、护士、药师等医疗专业人员
不提供医学建议（medical advice）
不与中国医院、社区卫生服务中心、医保系统对接
不能开药、不能调药、不能预约挂号、不能查询病历

3. 阈值告警仅为辅助提示

当 Filial+ 显示"高血压告警"、"低血糖告警"、"漏药告警"、"多日未打卡告警"时：

这些告警基于父母手动输入的数字与您（子女）设定的阈值触发
父母可能输错（少打了一位、单位混淆 mmol/L 与 mg/dL、把 5.6 输成 56）
家用血压计 / 血糖仪可能存在 ±10% 误差，且与就医时医生使用的设备不同
父母在打卡前刚走完楼梯、刚生气、刚吃完饭，都会显著影响读数
告警不构成医学诊断，更不构成"立即就医"或"无需就医"的判断

正确使用方式：看到告警 → 立刻打电话给父母确认 → 让父母重新测量并报数 → 必要时让父母去社区医院或专科医生处复测 → 由医生做诊断决定。

4. 数据准确性的责任在父母（输入方）

所有健康数据由父母手动输入，本服务不验证血压计 / 血糖仪本身的准确度
父母可能因视力、操作不熟、健忘、情绪等原因输入错误或跳过打卡
父母漏打卡不一定意味着身体出问题 — 可能是手机没电、网络问题、外出旅行
本服务不会因父母漏打卡而自动联系紧急联系人或拨打 120

5. 您（子女）应做的

发现异常告警 → 立即电话核实（不要 24 小时后才打）
父母慢病管理（高血压、糖尿病、心脏病）→ 必须由当地医生开处方与定期复诊，本服务仅作日常观察
父母新症状（胸痛、呼吸困难、晕厥、剧烈头痛、意识模糊、突发肢体无力）→ 立即拨打 120，不要等待打卡或告警
定期把 Filial+ 导出的 PDF 报告作为就诊辅助资料给父母的医生（仅供参考，非诊断结论）
设置紧急联系人（亲戚、邻居）— 这是 Filial+ 之外必须的安全网

6. 您（子女）不应做的

不要因 Filial+ 显示"今日血压正常"而放弃父母原定的就诊计划
不要因 Filial+ 没有告警就认为父母一定健康（敏感事件如跌倒、心梗本服务无法预测）
不要根据告警自行让父母停药、加药、改药 — 必须由医生决定
不要把本服务的数据视为"医学证据"提交给保险、法律、行政机构
不要等本服务"自动报警"— 本服务不会拨打 120 / 911

7. 第三方原因导致的延迟与失败

邮件 / 短信告警可能因以下原因延迟或失败，本服务不承担相应损失：

父母手机欠费、关机、信号不良
子女邮箱进垃圾箱、邮件服务商节流
运营商短信通道延迟或丢包
跨境网络中断、GFW 干扰
本服务自身故障（按 SLA 定义：99% 月度，超出按比例退费）

8. 适用人群与限制

本服务面向 18 岁以上的子女与 50 岁以上、具备完全行为能力的父母
不适用于：阿尔茨海默症晚期、严重认知障碍、不能自主使用手机的老人 — 这类情况需要专业护理服务
不适用于：术后早期、ICU 转出后、危重症患者 — 必须由医院或专业护理机构监护
不适用于：孕产妇、未成年人、精神类急性发作期患者

9. 责任划分

因父母身体状况引起的任何后果（包括但不限于：误诊、延迟就医、未就医、用药不当、急救延误），本服务不承担医疗责任。本服务仅承担因自身故障导致的服务费按比例退还（详见服务条款第 10 条）。

10. 同意确认

注册流程要求：创建 Filial+ 账户时，您必须在签到表单中主动勾选以下确认：

☐ 我已阅读并理解《医疗免责声明》全文
☐ 我理解 Filial+ 不是医疗器械，不替代医生与急救服务
☐ 我同意将父母健康数据跨境传输至美国（PIPL 第 38 条）

未勾选无法完成注册。每次重大条款变更后会要求重新勾选。

11. 联系

对本免责声明有疑问：hi@filialplus.com。

Medical Disclaimer

Last updated: May 8, 2026 · Must be ticked at signup · Chinese version is authoritative

Please read carefully: This disclaimer defines what Filial+ does and does not do. In a life-or-death moment, this notice may be the difference between safety and tragedy.

In an emergency call
911(US/CA) 120(CN) 119(JP) 999(UK)
Do NOT wait for a Filial+ alert — it will not dial for you

1. Filial+ is NOT a Medical Device

Filial+ is a consumer-grade lifestyle aid for overseas Chinese only-children to remotely follow their parents' daily status. The service:

Has NOT received US FDA 510(k), De Novo, or PMA clearance
Has NOT received EU CE Mark medical-device certification (MDR (EU) 2017/745)
Has NOT received PRC NMPA medical-device registration (any class)
Has NOT received Health Canada, UK MHRA, or Japan PMDA certification

Accordingly, the service is not a medical device, and cannot be used for the diagnosis, treatment, mitigation, prevention, or monitoring of disease.

2. Not a Medical Service

NOT a telemedicine platform
Does NOT employ doctors, nurses, or pharmacists
Does NOT provide medical advice
Does NOT integrate with hospitals, community clinics, or insurance systems
CANNOT prescribe, adjust meds, schedule appointments, or query medical records

3. Threshold Alerts are Advisory Only

"High BP alert", "Low glucose alert", "Missed medication", "No check-in for several days" alerts:

are triggered by parent-entered numbers against thresholds you (the child) configured
parents may mistype (drop a digit, mix mmol/L vs mg/dL, type 56 instead of 5.6)
home BP/glucose meters can be ±10% off and differ from clinical instruments
readings can be skewed by recent activity, mood, or meals
alerts do NOT constitute a diagnosis, nor a "go to ER" or "no need to go" decision

Correct use: See alert → call your parent immediately → ask them to re-measure → if needed, send them to a community clinic for a verified reading → let a physician decide.

4. Accuracy Depends on the Parent

All health data is manually entered; the service does not validate meter accuracy
Parents may err due to vision, dexterity, memory, or mood
A missed check-in does NOT necessarily mean an emergency — battery dead, away from home, network
The service does NOT auto-call emergency contacts or 120/911 on missed check-ins

5. What You (the Child) SHOULD Do

See an abnormal alert → call immediately (do not wait 24 hours)
Chronic disease (HTN, DM, cardiac) → local physician must prescribe and follow up; Filial+ is observation only
New acute symptoms (chest pain, dyspnea, syncope, severe headache, confusion, sudden weakness) → call 120/911 immediately, do not wait for a check-in or alert
Periodically share the PDF report with the parent's physician as aux material, not a diagnosis
Maintain emergency contacts (relatives, neighbors) — a safety net outside Filial+

6. What You SHOULD NOT Do

Don't cancel a planned visit because today's BP looks normal in Filial+
Don't assume your parent is healthy because there is no alert (the service cannot predict falls or MI)
Don't stop, add, or change meds based on alerts — only a physician decides
Don't submit Filial+ data as "medical evidence" to insurers, courts, or agencies
Don't wait for "auto-alarm" — the service will NOT dial 911/120

7. Third-Party Delivery Failures

Parent phone out of credit, off, low signal
Child email caught in spam, throttled by provider
Carrier SMS delays or drops
Cross-border network outages, GFW interference
Service's own outages (per SLA: 99%/month, pro-rated refund beyond)

8. Population & Limitations

For children 18+ and parents 50+ with full mental capacity
NOT for: late-stage Alzheimer's, severe cognitive impairment, inability to use a phone — needs professional care
NOT for: post-op early phase, post-ICU, critical patients — needs hospital monitoring
NOT for: pregnancy, minors, acute psychiatric episodes

9. Liability Allocation

For any consequence arising from a parent's medical condition (misdiagnosis, delayed care, no care, wrong medication, delayed emergency response), the service bears no medical liability. Only pro-rated refund for service-side failures applies (see Terms §10).

10. Consent

Signup requires: tick all of the following at account creation:

☐ I have read and understand the Medical Disclaimer
☐ I understand Filial+ is not a medical device and does not replace doctors or emergency services
☐ I consent to cross-border transfer of parent health data to the United States (PIPL Art. 38)

Without these ticks, signup is blocked. Re-consent is required after material changes.

11. Contact

Questions about this disclaimer: hi@filialplus.com.